Privacy Policy

Effective Date: August 3, 2021


This Privacy Policy is designed to help you understand how We Succeed, Inc. ("We Succeed", "we", "our", or "us") collects, transmits, and stores information about our Users. The term "you" or "You" or "your" or Your" or "User" or "Users" shall refer to Students, Tutors or any person or entity who views, uses, accesses, browses, or submits any content or material to the Service (defined below). Providing your information is voluntary and your use of the Service after the effective date of this document constitutes your acceptance of this Privacy Policy. If you do not agree to all the terms and conditions of this Privacy Policy, do not use the Service.

Information we collect

Information you provide to us:

This Privacy Policy applies to information we collect via the website and any other features, applications, widgets, software, and online services (collectively, the "Site", "Service", or "Services") that are owned, controlled, used, or provided by We Succeed, Inc. ("We Succeed"). In order to help you get the most out of our service, we collect User submitted personally identifiable information ("PII") when you use the Service. For example we may collect information you provide when you create an account, create or edit your profile, upload content (photographs, essays, lessons, etc.), provide profile descriptions or comments, provide school information for a student, participate in a contest or promotion, participate in interactive features of the Service, connect or communicate with us via third party social media sites, send us an email, request customer support or otherwise communicate with us or communicate with others users through the Service. Such information may include your name, address, password, zip code, email address, and phone number for communication purposes. Information may be submitted to the Site or Apps or via telephone or email when communicating with a We Succeed representative. We also may record and store lesson recordings (if you have consented to recording of lessons). If you consented to providing a testimonial, we may use the testimonial (including, but not limited to the writing, video, and pictures of the testimonials) for use on the Site or in any marketing materials. If you consented to providing a testimonial, We Succeed may use your likeness in marketing materials without any liability or royalty to you. We may collect any questions, comments, or other information when you communicate with us, by phone, email, text message, or via third party social media sites, or by any other aspect of the Site or Service. For students, parents, guardians, or anyone else using our service, we may collect information related to your documentation of and payment for tutoring sessions; tutoring questions related to homework or your studies; teacher feedback of a student (once the parent provides consent for submission); and content you upload for the purposes of transmitting it to another user or for public display on the Site or Apps. For tutors, we may collect your Social Security number (SSN) or Federal Employer Identification number (FEIN) and date of birth, for tax purposes or to complete a background check; we also collect content you upload for purposes related to transmission to other users or public display on the Site or Apps. We also collect bank account information to facilitate payment. As detailed in the "Data Transmission and Storage" section below, we use Secure Socket Layer (SSL) encryption on any page of the Site where we ask you to submit personally identifiable information and encrypt all such information for safe storage in our system. There is also personal information we collect automatically when you use the Service, including type of browser you use, access time, pages viewed, your IP address; and we collect information about the computer or mobile device you use to access the Service, including without limitation operating system and unique device identifiers and mobile network information. This data is used to better understand and enhance the user experience on the Site and Apps. We Succeed may publish these statistics or share them with third parties. Some browsers allow you to indicate that you would not like your online activities tracked, using "Do Not Track" indicators ("DNT Indicators"), however we are not obligated to respond to these indicators. Presently we are not set up to respond to DNT Indicators. This means that we may use latent information about your online activities to improve your use of our Service, but such usage is consistent with the provisions of this Privacy Policy.

Information we collect from other sources:

We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide We Succeed with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you "Like" or "Follow") may be viewed by the general public. Accordingly, We Succeed cannot ensure the privacy of any PII included in such User generated content.

Links to Other Sites

Our Website may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from our Services. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Policy does not apply to any personal information that you provide to these other websites and services.

Location Information

When you use the Service, a location feature exists whereby it will automatically collect your geolocation information. In such event, the Service will use and share such location to enable users to determine which users in their network are nearby. We Succeed may also use location information to provide information and advertising to users. If you want to stop the automatic collection of your location information, you may do so by using the privacy settings on your browser and/or on your device. For mobile app users, you may also uninstall the app.

Data transmission and storage

We Succeed uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the We Succeed network (collectively, the "System.") Once information has been collected, we encrypt sensitive data in our database for added security. We Succeed also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, We Succeed cannot guarantee the security of PII or any other information you provide to us. Any transmission or access of your personal data is at your own risk and we expect that you will use appropriate security measures to protect your personal information. By using the Service, you acknowledge and agree that We Succeed makes no such guarantee, and that you use the Service at your own risk.

Financial information

If you elect to pay for lessons or services with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers.

Service Providers

We engage service providers to perform functions and provide services to us in the United States. For example, we use a variety of third-party services to help operate our services to help us understand the use of our services, such as Google Analytics. We may share your private personal data with such service providers for business purposes such as to verify transactions and prevent fraud or identity theft, subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions (service providers may use other non-personal data for their own benefit). We share your payment information with payment services providers to process payments; prevent, detect, and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit and debit cards.

Cookies and Other Similar Technologies

Third parties, including Facebook and Google, may use cookies, web beacons, embedded scripts, and other storage technologies to collect or receive information from our Site, apps and elsewhere on the internet. We may use this information to provide measurement services and target ads. Most web browsers let you choose whether to accept cookies and let you delete cookies already set. The choices available, and the mechanism used, will vary from browser to browser, but are typically found in the "options", "tools" or "preferences" menu. We Succeed uses cookies to help create a better user experience. A cookie is a small text file that is sent to your browser from a web server and may be stored on your computer's hard drive. We Succeed uses cookies to better customize your experience on the Site based on User attributes like your location and account preferences. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of We Succeed services that require cookies. If you are interested in more information about tailored browser advertising and how you control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative's website and/or the Digital Advertising Alliance's website You also can control advertising cookies from Google, by using its Ads Preference Manager. Please note that to the extent advertising technology is integrated into the Site, you may still receive advertisements even if you opt-out of tailored advertising.

How We Use Your Information

We Succeed does not disclose or sell your PII without your consent. We may use PII or other information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) process and deliver contest and sweepstakes entries and rewards and verify eligibility; g) to do something you have asked us to do, or tell you of services that we think may be of interest to you; h) in the case of teacher feedback of a student, we will transmit it as you ask us to; i) to develop and disseminate marketing materials: if you consented to providing a testimonial, we may use the testimonial (including, but not limited to the writing, video, and pictures of the testimonials) for use on the Site or in any marketing materials. If you consented to providing a testimonial, We Succeed may use your likeness in marketing materials without any liability or royalty to you. j) personalize and improve the Service and deliver and display targeted advertisements on our Service, content or features in the Service and on other sites or apps; and k) for administration of and troubleshooting regarding the System. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. We Succeed shares a minimum amount of information between tutors and students in order to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however.


This Service is not intended for use by children under 13 years of age. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to We Succeed. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.

Law and Public Interest

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data or other safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we removed certain accounts from our Services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our Services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party's, including a government's, request to disclose your personal data.

Legal requests and business transfers

We Succeed may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service. In the event of a change in control of We Succeed's business, personal information may be exchanged as part of a merger, sale, or other business transfer. This Privacy Policy will apply to your personal data as transferred to the new entity.

Your choices

Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact We Succeed for additional assistance. We Succeed may send you email or text message communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email or by contacting us to stop sending these text messages. We may also send you email and text messages about the status of your account, any services we are providing you, or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us at

Privacy policy changes

We Succeed reserves the right to change this Privacy Policy, from time to time by posting the amended Privacy Policy on this site. All changes are effective immediately when we post them. You understand that your continued use of the Site or Services means that you accept and agree to be bound by this Privacy Policy. If you do not accept the Privacy Policy in its entirety, you must not access or use the Site or any of our Services. We encourage you to review the Privacy Policy for any updates while you are an active User of the Site.

Users Outside the United States

The Site is hosted in the United States and is governed by United States law. If you are using the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our databases are operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in our Privacy Policy.

How to Contact We Succeed

If you have any questions about this Privacy Policy, please contact us at